Return and Refund Policy
Adimire Operators Pty Ltd Return and Refund Policy
1. Returns
We strive to provide our customers with the highest quality products. If you are not completely satisfied with your purchase, we offer a straightforward return policy:1.1 Eligibility for Returns:
2. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.2.1 Approved Refunds:
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at +27 78 510 7964 or email info@adimireoperators.co.za. and send your item to: 128 Railyway Street, Georgetown, Germiston
.
4. Shipping
To return your product, you should mail your product to: [return address].4.1 Shipping Costs:
5. Contact Information
For any questions regarding returns, refunds, or exchanges, please contact our customer service team at:
We strive to provide our customers with the highest quality products. If you are not completely satisfied with your purchase, we offer a straightforward return policy:1.1 Eligibility for Returns:
- Items must be returned within 30 days of the purchase date.
- Products must be in their original condition, unused, and in the original packaging.
- Proof of purchase is required (receipt or order confirmation).
- Perishable goods (e.g., food, flowers, newspapers, or magazines).
- Intimate or sanitary goods.
- Hazardous materials or flammable liquids and gases.
- Gift cards, downloadable software products, and some health and personal care items.
- To initiate a return, please contact our customer service team at +27 78 510 7964 or email info@adimireoperators.co.za.
- Provide your order number, details of the product, and reason for the return.
- Our team will provide instructions on how to send your item back to us.
2. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.2.1 Approved Refunds:
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company; it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund, please contact us at +27 78 510 7964 or email info@adimireoperators.co.za.
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at +27 78 510 7964 or email info@adimireoperators.co.za. and send your item to: 128 Railyway Street, Georgetown, Germiston
.
4. Shipping
To return your product, you should mail your product to: [return address].4.1 Shipping Costs:
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.
- If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
5. Contact Information
For any questions regarding returns, refunds, or exchanges, please contact our customer service team at:
- Email:info@adimireoperators.co.za
- Phone: +27 78 510 7964
- Address: 128 Railyway Street, Georgetown, Germiston